Frequently Asked Questions
Everything you need to know about shopping with Notbranded.
How long will it take to receive my order?
We process orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that return shipping costs are the responsibility of the customer.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
How do I know which size to choose?
Each product page features a detailed size guide. Since we curate a variety of styles, we recommend checking the specific measurements provided to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
How can I track my package?
Once your order ships, you will receive an email notification with a tracking number and a link to monitor your delivery progress in real-time.